We strongly advise all participants to reserve their hotel accommodation as soon as possible.
Kenes International will not be able to guarantee rooms after December 24th, 2008.
Hotel reservations will only be confirmed if credit card details are fully supplied or alternatively a deposit of 1 night per room is forwarded by cheque or bank transfer.
Each participant will receive an individual confirmation, indicating the name and address of the hotel. The booking will only be final upon receipt of the corresponding deposit.
For hotel reservation made by a sponsoring company, the participant will receive the hotel confirmation from the sponsoring company directly.
For block bookings (10 rooms or more) companies are requested to send their request by fax or e-mail to Kenes International. Different payment and cancellation policies will apply.
Official check-in time for the hotels is 15:00 hours and check-out is noon.
PAYMENT
Full payment for accommodation, provided by Kenes International is payable (less deposit) before your arrival in Lisbon.
Kenes International accepts Travellers’ cheques and Euro cheques (in the currency of the issuing country) Visa, Master Card, Diners Club and AMEX * credit cards Postal orders will NOT be accepted.
* For AMEX credit cards, charges will be made in US Dollars according to the rate of exchange on the day of the transaction.
Please note that 3 weeks prior to arrival in Lisbon, your credit card will be automatically charged for the balance of your hotel accommodation. Participants who paid their deposit with a bank transfer or cheque are required to send the balance of outstanding accommodation charges to Kenes International 21 days before arrival. Full prepayment is required for all hotel accommodations prior to arrival.
PAYMENT
- By Credit Card: i.e. Visa, MasterCard, Diners Club or American Express*
(*Payments made with American Express will be charged in U.S. Dollars according to the exchange Rate at the day of the transaction
- Cheque: payable to the “EPA 2009”
- Bank Transfer: Please make drafts payable to:
Account Name: “EPA 2009” , (Account Holder: Kenes International)
Bank details: Credit Suisse Bank Geneva Branch, Switzerland
- Swift code: CRESCHZZ 12A
- Account number: : 4835- 693980-52-168
IBAN number CH95 0483 5069 3980 5216 8.
Bank charges are the responsibility of the participant and should be paid at source in addition to the registration and accommodation fees.
Please make sure the name of the Conference and the participant are stated on the bank transfer.
CANCELLATION POLICY
Cancellations or changes must be received in writing to Kenes International.
- Prior to 15 days before arrival (up to January 9th) - Full refund less handling fee of Euro 35.
- Between 14-10 days prior to arrival (up to January 14th) -1 night cancellation charge.
- From January 15th – No refund.
- In the event of non-arrival, the hotel will automatically release the reservation, and all payments will be non-refundable.
EARLY DEPARTURE FEE
Guests will be charged in full for checking out prior to the departure date
confirmed at check-in.
IMPORTANT NOTES
Kenes International, and their agents shall not be responsible for and shall be exempt from all liability in respect of any loss, damage, injury, accident, delay or inconvenience to any person, or his /her luggage or any other property for any reason whatsoever, for any tourist services provided. Personal travel and health insurance is recommended.