We strongly advise all participants to reserve their hotel accommodation as soon as possible. Kenes International will not be able to guarantee rooms after August 16, 2008.
- Reservations will only be confirmed if credit card details are fully supplied; alternatively please forward a deposit of 1 night accommodation.
- Each participant will receive an individual confirmation, indicating the name and address
of the hotel. The booking will be final upon receipt of the corresponding deposit.
- For hotel reservation made by a sponsoring company, the participant will receive the hotel confirmation from the sponsoring company directly.
- For block bookings (10 rooms and up) companies are requested to send their request by fax
or e-mail to Kenes International. Different payment and cancellation policies will apply.
PAYMENT
please note three weeks prior to your arrival in Vienna, your credit card will be automatically
charged for the balance of your hotel accommodation. Participants, who have paid with a bank transfer
or cheque, need to send this balance to Kenes International. Full prepayment is required for all hotel accommodations.
CANCELLATION OF ACCOMMODATION
Cancellation received by September 9, 2008 – full refund less bank charges
Cancellation received by September 14, 2008 – first deposit will be charged (1 night accommodation).
Cancellation received after September 15, 2008 – no refund
In the event of non-arrival, the hotel will automatically release the reservation, and the payment will
be non-refundable.
IMPORTANT NOTES
Kenes International, and their agents shall not be responsible for and shall be exempt from all liability in respect of any loss, damage, injury, accident, delay or inconvenience to any person, or his/her luggage or any other property for any reason whatsoever, for any tourist services provided. Personal travel and health insurance is recommended.
Official check-in time for the hotel is 14:00 hours and check out is 10:00 hours.