ESRA 2010
Congress Information
Scientific Information
Registration
Hotel Accommodation
Sponsorship and Exhibition
Useful Links

Frequently Ask Questions 

REGISTRATION

How do I register for the Congress?
In order to register for the Congress please fill the Registration and Accommodation PDF form to be sent by return fax to: +41 22 906 91 40  or send by e-mail to:
reg_esra2010@kenes.com. To download the form click here.

How can I pay the registration fees?
Payment of registration fees can be made by credit card or bank transfer.

Payment for registration should be made in Euro by the following methods: 

  1. By Credit Card
    i.e. Visa, MasterCard or American Express*
    *Payment made by American Express will be charged in U.S. Dollars according to the exchange rate of the day of the Transaction

  2. Bank Transfer:
    Please make drafts payable to: Kenes International- ESRA 2010
    Account No. 693980-52-232
    IBAN: CH16 0483 5069 3980 5223 2
    Clearing number 4835
    Swift Code: CRESCHZZ12A


    Bank charges are the responsibility of the payer and should be paid at source in addition to the registration and accommodation fees. 

Please ensure the name of the Congress and the name of the participant are stated on the bank transfer

Registration will only be valid upon receipt of the full payment by the registration department according to the deadline indicated. An e-mail confirming registration will only be sent after receipt of the required fees.
Outstanding payments will be collected on-site and charged the on-site rate. A copy of the bank transfer (or other proof of payment) will be required in the event that registration fees were not credited to the meeting account on time.

Can I receive an invoice under the sponsoring Company / Hospital’s name?
Yes. If you require an invoice to be issued to any third party, please send an e-mail to the registration department at reg_esra2010@kenes.com  specifying the services requested and full address of the third party.

Can I register for the Congress without paying?
Yes, but your registration will only be confirmed when full payment is received. Eventual payment cost will be determined according to the published rates for the date.

Will I receive a confirmation once I have completed the registration?
Yes. A detailed Confirmation Letter and Receipt will be sent to you by e-mail as soon as payment is received and registration is completed.

Can I register onsite?
Yes. Please note that registration onsite entails payment according to the onsite registration fee. If you will make the payment close to the time of the Congress kindly bring with you a proof of payment (bank transfer copy with clear indication of SWIFT number and IBAN code) to avoid the need of arranging an additional payment onsite. Kindly note we will accept a copy of the payment only if payment was done at least two working days upon arrival to the Congress, otherwise we will not be able to accept payment.

What does my registration fee include?
For full detailed entitlements, please check the registration page.

What should I do when I arrive at the Congress venue?
A registration confirmation letter will be sent to you a week prior to the Congress. This letter will contain a personal barcode.  Upon your first arrival at the venue, your pre-paid registration material should be collected from the self-service machines in the registration area, using this barcode.  Please print the confirmation letter and bring it with you to the Meeting.

When will the Registration Desk be open during the Congress?
The information will be available on the Congress website circa a month prior to the event.

How can I register a group?
For group bookings (10 registrations and  above), please contact the Registration & Accommodation department at
reg_esra2010 @kenes.com

What are the details of the Meeting venue?
Rua Nova da Alfandega – Edificio da Alfandega
4050-430 Porto
Tel: +351 223 403 024
Fax: +351 223 403 099

What additional general information can be valuable for me to know?
For further information kindly
click here.

ACCOMMODATION

How can I find out information about hotels and their rates?
Kenes International is offering the Congress participants special reduced rates for various hotels in Porto. Information, pictures, location and rates are available on the hotel accommodation page.

How can I book my room and should I pay in advance?
In order to book a room, please fill in the Registration and Accommodation PDF form to be sent by return fax to: +41 22 906 91 40 or send by e-mail to:
reg_esra2010@kenes.com . To download the form click here.
To secure the reservation; the balance payment is payable until 3 weeks prior to arrival. Please note that full payment is requested in advance for every booking.

How can I pay the accommodation fees?
Payment of accommodation fees can be made by credit card or bank transfer.

Payment should be made in Euro by the following methods: 

  1. By Credit Card
    i.e. Visa, MasterCard or American Express*
    *Payment made by American Express will be charged in U.S. Dollars according to the exchange rate of the day of the transaction

  2. Bank Transfer:
    Please make drafts payable to:
    Account Name: Account Name: “Kenes International ESRA 2010 Accommodation
    Bank details: Credit Suisse Geneva, 1211 Geneva 70, Switzerland.
    Bank Code: 4835
    Swift No: CRESCHZZ12A
    Account Number: 693980-52-258
    IBAN No: CH90 0483 5069 3980 5225 8

Bank charges are the responsibility of the payer and should be paid at source in addition to the registration and accommodation fees. 

Please ensure the name of the Congress and the name of the participant are stated on the bank transfer

The reservation will only be valid upon receipt of the full payment according to the deadline indicated.

Will I receive a confirmation once I have completed the reservation?
Yes. A detailed Confirmation Letter and Receipt will be sent to you by e-mail as soon as the required deposit is received.

Can I book a hotel room without registering to the Congress?
Yes. In order to book a room, please fill in the Registration and Accommodation PDF form to be sent by return fax to: +41 22 906 91 40  or send by e-mail to:
reg_esra2010@kenes.com . To download the form click here.

If you need further assistance, please email the accommodation department at reg_esra2010@kenes.com  remembering to include details of your requested hotel, rates and payment method.

How can I book hotel rooms for a group?
For group bookings (10 rooms or above), please contact the Registration & Accommodation department at
reg_esra2010@kenes.com  Different payment and cancellation conditions apply.