For block bookings (10 rooms and more) companies are requested to send their request by fax or e-mail to Ms. Daniela Bloch at: firstname.lastname@example.org. Different payment and cancellation policies will apply.
Payment of accommodation fees should be made in GBP (£) by one off the following methods:
i.e. Visa, MasterCard or American Express
Account Name: ATTD 2011, London, Accommodation
Bank Details: Credit Suisse Bank Geneva, 1211 Geneva 70, Switzerland.
Bank Code: 4835
Swift No: CRESCHZZ12A
Account number: 693980-52-275
IBAN number: CH19 0483 5069 3980 5227 5
Bank charges are the responsibility of the participant and should be paid at source in addition to the registration and accommodation fees.
Please ensure the name of the congress and the participant are stated on the bank transfer.
Please note that 3 weeks prior to arrival in London, your credit card will be automatically charged for the balance of your hotel accommodation. Participants who paid their deposit by bank transfer or cheque are required to send the balance of the accommodation charge to ATTD 2011 Secretariat at Kenes International, 3 weeks before arrival. Cancellation policy applies for all payments received
CANCELLATION POLICY – HOTEL ACCOMMODATION
All changes/cancellations must be received in writing by fax or email to Kenes International.
Please do not contact the hotel directly.
Cancellation of booking/nights received 15 days prior to arrival: full refund less £35
Cancellation of booking/nights received 14-10 days prior to arrival: one night penalty
Cancellation of booking/nights received less than 10 days prior to arrival: no refund
Late arrival /Early Departure Fee: If you arrive later or leave earlier than on the dates of your confirmed booking, the total accommodation amount will be charged and no refunds will be made.
In the event of non-arrival, the hotel will automatically release the reservation and full payment will be non-refundable.
Kenes International and their agents shall not be responsible for and shall be exempt from all liability in respect of any loss, damage, injury, accident, delay or inconvenience to any person, or his /her luggage or any other property for any reason whatsoever, for any tourist services provided. Personal travel and health insurance is recommended.
Official check in time in all hotels is 15:00 hours and check out time is 12:00 hours.